Privacy Policy & Info

Thank you for choosing Rush Gears for your sportswear needs. To ensure a smooth and enjoyable shopping experience, we have outlined our policies below:

1. Order Processing:

  • Orders are processed and dispatched within 24hrs of receiving payment for customers located in Kuwait.
  • Orders are processed and dispatched within 3 business days of receiving payment for customers from GCC.
  • You will receive a confirmation email/WhatsApp with tracking information once your order is shipped.

2. Shipping:

  • We offer DHL shipping for all GCC.
  • Shipping times may vary depending on your location.

3. Returns and Exchanges:

  • We accept returns and exchanges within 3 days of receiving your order.
  • Items must be in their original condition with tags attached.
  • Please contact our customer service thru WhatsApp at +965 69094916 to initiate a return or exchange.

4. Refunds:

  • Refunds will be processed within 3 business days of receiving the returned item.
  • Refunds will be issued to the original payment method.

5. Sizing and Fit:

  • Refer to our size chart inside the item's details page to ensure the correct fit.
  • If you have any sizing questions, feel free to contact our customer service.

6. Product Quality:

  • We strive to provide high-quality sportswear. If you receive a defective or damaged item, please contact us immediately.

7. Customer Service:

  • Our customer service team is available to assist you via WhatsApp during business hours.

8. Privacy and Security:

  • Your personal information is securely stored and will not be shared with third parties.
  • We use industry-standard encryption to protect your payment information.

9. Discounts and Promotions:

  • Stay updated on our latest discounts and promotions by subscribing to our newsletter.
  • Follow us on social media (Instagram, Tiktok, X) for exclusive offers and updates.

10. Feedback and Reviews:

  • We value your feedback. Feel free to leave a review on our website or on social media.

By shopping with RushGears, you agree to abide by these policies. We appreciate your business and are committed to providing you with the best sportswear and customer service. If you have any questions or concerns, please don't hesitate to reach out.

Thank you for choosing Rush Gears!